Privacy Policy

1. Who we are

fracmap
13 Old Rectory Close
Instow, Devon EX39 4LY
United Kingdom

If you have questions about this policy, contact us at support@fracmap.com.

2. Information we collect

We collect only the minimum data required to operate the service:

Account information

When you register using Twitter (X) OAuth, we may receive:

• Your Twitter/X user ID
• Display name
• Username
• Profile image (if provided by Twitter)

Usage data

Basic technical data such as IP address, browser type, device information, and pages visited, used for security and performance monitoring.

We do not collect passwords when you sign in with Twitter/X.

3. How we use your data

We use your data to:

• Create and manage your fracmap account
• Authenticate you via Twitter/X OAuth
• Operate, maintain, and improve the Website
• Prevent fraud and abuse
• Comply with legal obligations

We do not sell your personal data.

4. Legal basis for processing (UK & EU GDPR)

We process personal data under the following lawful bases:

• Contract — to provide the service you request
• Legitimate interests — to operate and secure the Website
• Consent — where required (e.g. optional cookies)

5. Cookies

We use essential cookies only, required for authentication and basic site functionality. We do not use advertising or tracking cookies.

6. Data sharing

We may share limited data with:

• Twitter/X — for OAuth authentication
• Infrastructure providers (e.g. hosting, databases) strictly to run the service

All providers are required to protect your data.

7. International data transfers

Some service providers may process data outside the UK or EU. Where this happens, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections.

8. Data retention

We retain personal data only for as long as your account remains active or as required by law. You may request account deletion at any time.

9. Your rights

Under UK GDPR and EU GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Data portability
• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

10. Security

We take reasonable technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.